Questions, answered.

No — we're by appointment only. Every visit is reserved ahead. Book your appointment here.

As early as you can — our calendar is intentionally limited. To keep your nails at their healthiest, we recommend returning every 2–3 weeks and never beyond 4, so it helps to book your next visit before you leave.

Cancellations within 24 hours of your appointment are charged the full service price. We give your time real respect, and we ask for the same — please give us as much notice as you can. Need help? Contact us here.

Your appointment time is yours alone, and a late start takes from it — a late arrival may mean a shortened service or a reschedule. Repeated late arrivals mean we can no longer hold a spot for you.

Yes, with a parent or guardian's approval. Enhancements — builder gel, hard gel, and extensions — are available from age 16 and up. Under 16, we'll happily do a Manicure or Pedicure with regular or gel polish, but nothing that requires ongoing maintenance. Contact us for additional information.

We don't offer refunds on completed services — but your result matters to us. If anything isn't right, we repair any lifting or breakage within 7 days of your service at no charge, no questions asked. Just reach out.

No. We don't perform fills or work over foreign product. If you're arriving with an enhancement from another salon, book a one-time New Client Removal ($35) alongside your service and we'll start you fresh. If you arrive with an enhancement and haven't booked it, your appointment may need to be moved, cancelled, or turned away.

The essentials are right here and on our service menu, and our complete policies are shared with your booking confirmation. Need something specific in advance? Contact us and we'll send it over.

There are two removals, and most people never need either more than once.

New Client Removal — $35. A one-time charge for guests arriving with an enhancement from another salon. We remove the foreign product so we can start clean. Book it alongside your service.

Removal — $75. For when you're done with enhancements entirely: complete removal with no reapplication, finished with shaping and rehydrating.

Every return visit with us includes removal as part of your service at no extra charge — you'll only ever pay for a removal in the two cases above.

Pedicures open fully in November. Until then we're taking model appointments at a reduced rate while we build out the service. Email models@eleganceofnails.com or text (206) 739-9174 to put your name in.

Nail art is optional on any service and priced in three levels — Minimal ($25), Detailed ($55), and Advanced ($95+). Advanced work requires a design consultation, and a full quote is confirmed before your appointment is reserved. See examples of each level here.

We do. When someone you refer completes their first visit, you receive $20 off your next appointment — with no limit on how many times you can earn it. Ask any team member and they'll walk you through it, or contact us for the full referral policy.